Return a consignment
When to use this procedure
Use this procedure to return items that were placed on consignment but not sold.
Example of use
A customer comes into your store and consigns a pair of skis and a pair of boots. Both were entered into your consigned inventory with the return code Return. The skis sold, but the boots did not. After the item expires, or has been on the sale floor for a certain length of time, you need to address the consigned item in your returns.
Steps to complete
- On the Modules menu, point to Returns and click Return Consignment.
- Select a customer account and click Select. The Return Consignment window displays.
- Select check boxes in the Select column of the Return grid for each consigned item you want to return.
- Click Save. The Select Output Destination window displays.
- Select your desired output destination and click OK. The receipt is sent to print preview, a printer, a file location, or email, depending on your output selections.
